Support
Shipping Policy
This policy applies to physical home and garden accessories ordered from the Bailey HG shop.
Last updated: 1 July 2026
Where we ship
We ship to addresses within the United Kingdom. We do not currently offer international delivery.
Processing and dispatch
Orders are prepared within 1–3 working days. Because online payment is payment provider pending, we currently confirm availability, delivery and payment by email before dispatch.
Delivery times
Once dispatched, standard UK delivery usually takes 2–5 working days. Delivery estimates are indicative and can vary during busy periods.
Shipping costs
Shipping is calculated based on order size and confirmed before any payment is taken. Any applicable cost is shown to you for approval first.
Problems with delivery
If your order arrives damaged or is delayed beyond a reasonable time, contact us and we will arrange a replacement or resolve it under our Returns Policy.
Who operates this site
BAILEYS HOME & GARDEN LIMITED, Company No. 05105398, Whitecross Farm, Bridstow, Ross On Wye, Herefordshire, HR9 6JU. Contact support@baileyhg.shop or +44 7235446746.